Terms of Service
Last updated: August 26, 2025
1. Acceptance of Terms
By accessing and using Nova Crest Global ("we", "us", "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you may not use our services.
2. Eligibility
You must be at least 18 years of age to participate in our lottery services. By using our platform, you represent and warrant that:
- You are 18 years of age or older
- You are a resident of Australia
- You have the legal capacity to enter into this agreement
- Your use of the service will not violate any applicable law or regulation
3. Lottery Participation
3.1 Entry Requirements
To participate in our lottery draws, you must:
- Create a valid account with accurate information
- Purchase a lottery entry through our approved payment methods
- Select your numbers or use our quick pick option
- Confirm your entry before the draw deadline
3.2 Draw Process
Lottery draws are conducted every Sunday at 23:59 AEST. All draws are conducted fairly and transparently, with independent oversight to ensure integrity.
4. Prizes and Payouts
4.1 Prize Determination
Prizes are awarded based on the official draw results. Prize amounts may vary based on the number of winners and total entries for each draw.
4.2 Prize Collection
Winners will be notified via email, SMS, and phone. Prizes must be claimed within 90 days of the draw date. Unclaimed prizes will be forfeited and may be added to future prize pools.
5. Payment Terms
5.1 Entry Fees
All entry fees must be paid in full before participation in any draw. We accept various payment methods as displayed on our platform.
5.2 Refunds
Entry fees are generally non-refundable once a draw has commenced. In exceptional circumstances, refunds may be considered at our sole discretion.
6. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account information
- Providing accurate and up-to-date personal information
- Notifying us immediately of any unauthorized use of your account
- Ensuring your contact information is current for prize notifications
7. Prohibited Activities
You may not:
- Use automated systems or bots to purchase entries
- Attempt to manipulate or interfere with the draw process
- Create multiple accounts to circumvent entry limits
- Use fraudulent payment methods or stolen financial information
- Violate any applicable laws or regulations
8. Responsible Gambling
We are committed to promoting responsible gambling. If you believe you have a gambling problem, please seek help through:
- Gambling Help Line: 1800 858 858
- BetStop National Self-Exclusion Register: betstop.gov.au
- GambleAware Australia: gambleaware.org.au
9. Limitation of Liability
To the maximum extent permitted by law, Nova Crest Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Australian courts.
13. Contact Information
If you have any questions about these Terms of Service, please contact us through our contact form.